United States Shipping & Handling

We offer free shipping on US orders over $100 via USPS, UPS Mail Innovations and UPS. Orders being shipped to P.O. Boxes, APOs and FPOs always ship via USPS.

SHIPPING AND PROCESSING TIME

We process and ship orders from our Los Angeles warehouse Monday through Friday. Orders with standard shipping are usually fulfilled and shipped within 2-3 business days (M-F) of purchase, unless otherwise noted. Processing time for custom/handmade and pre-order pieces may take longer, details of which can be found in the product description and your order confirmation. You will be charged at the time the order is placed. When your order ships, we will email you a shipping confirmation with tracking information.

SHIPPING & HANDLING

We offer free shipping on all US orders over $100 via USPS, UPS Mail Innovations and UPS. Orders being shipped to P.O. Boxes, APOs and FPOs ship via USPS. You will receive an email with tracking information and an estimated delivery date once your order ships.

RETURNS & REFUNDS

We happily accept most unused and unworn merchandise with tags attached within 30 days of the ship date for a full refund or credit. EXCEPTIONS: Personalized pieces and custom made to order cannot be returned.

Please log onto our website to log your return with our RETURNS MANAGER using your ORDER NUMBER.

If you have any trouble at all, please contact us directly on 310 393 7527 or by email service@firestonecollection.com